FAQ


Where can I buy one of your firearms?

Any store that sells firearms in your area can order Springfield Armory® products. If you aren’t familiar with any you may want to do a search on the internet for firearms stores. If you need assistance, our customer service representatives are available Monday through Friday 8:30 to 4:30 CST to answer any questions you might have or assist you in any way 1-800-680-6866.

Government Springfield Armory

Springfield firearms manufactured before 1974 are most likely manufactured by the Government Springfield Armory in Springfield Massachusetts. The following is their contact information: Interpretation S.A. NHS 1 Armory Square Springfield, MA 01105-1299 Web: www.nps.gov/spar Email: sparinterpretation@nps.gov.

Repair / Service

Our customer service representatives are trained on all of our firearms and can answer many questions and resolve most issues over the phone. If you are having any issues with your Springfield firearm or accessory please call us at 1-800-680-6866 Monday through Friday 8:30 to 4:30 CST, or email us at sales@springfield-armory.com.

Left hand holsters

We do not have a left hand holster for our XD(M)® or our XD-S® pistols. There are many holster companies that do manufacture left hand holsters for our firearms. If you would like a list of holster companies please email us at sales@springfield-armory.com or call and talk to one of our customer service representatives @ 1-800-680-6866 Monday – Friday 8:30 through 4:30 CST.

Is my Springfield scope still under warranty?

Yes, original owners providing proof of purchase will continue to receive service under the limited lifetime warranty, provided the defect is from workmanship or materials. Normal wear and tear or abuse is not covered under the warranty. Please contact ABO (USA), Inc. for instructions on returning your scope for repair. ABO (USA), Inc., 14041 SW 139th Street Miami, FL, 33186  / 305-859-2010 (Customer Service) / 786-701-9144 (Fax) / www.abousainc.com (Website)

What ammunition should I use in my Springfield firearm?

Never use reloaded, remanufactured, or handloaded ammunition. Ammunition that does not meet SAAMI, CIP or NATO standards could cause death, serious personal injury, or property damage. Only use high quality commercially manufactured ammunition in the same caliber as your pistol. (Note: Use of reloaded, remanufactured, or handloaded ammunition may void the warranty.)

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